Being a Customer Service Representative means you will be the first point of contact for our clients. At Postma Heating and Cooling that might mean answering a call for a client in distress that has just come to find themselves without heat, hot water, or with a burst pipe. We are looking to you to put that client as ease and feel confident with their choice to call Postma Heating and Cooling.
Postma offers a dynamic work environment, and we would like you to understand the complete customer experience. We encourage you to participate in Ride Along’s with our field technicians and home comfort advisors so you can speak genuinely and accurately about the level of care and quality of service we offer our clients. We believe that this opportunity provides you with the confidence you need to respond to customer inquiries and concerns with ease.
In addition to our competitive compensation and benefits packages, we encourage a work-life balance, so you can be present for the things outside of work that hold meaning for you too.